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Dedicated and Highly Competent
Leased Contact Center Personnel
Simply Working for Your Bottom Line
ContactCenter.com is an offshore contact center staff leasing provider with operations in North America and Asia-Pacific. As an innovator in the contact center staffing industry, we create a successful balance between American management principles, sophisticated contact center technology, dedicated Filipino call center agents, and simplified pricing.
What are the advantages of leasing your next employee through ContactCenter.com instead of hiring people from your local area?
No equipment costs! We provide your staff with desks, computers, Internet connections, state-of-the-art contact center telephony and software, and everything they need to successfully and expediently perform their duties for you. Imagine how much you'll save on infrastructure expenses.
Experience! The Philippines is a recognized global hub for the contact center industry. Hundreds of thousands of Filipino men and women have dedicated their lives and careers to being topnotch contact center agents. Plus, unlike other popular offshoring destinations, English is taught from birth in the Philippines – you won't be able to tell your agents apart from your neighbors.
Work on your own time! Your contact center agents are available to work any time of day. Schedule your agents to work when you need them most – 9 to 5, after the business day, weekends, or even late night – your contact center agents are ready and motivated to help make your business a success.
Filipino work ethics, American management! ContactCenter.com boasts experienced, American contact center managers on-site in the Manila office to make certain your transition to offshore staff leasing is smooth and headache-free. Our managers understand that offshoring your staff can be a daunting proposition, and they are always on-call to help you recruit and manage your dedicated contact center agents.
SAVE MONEY! By switching from traditional Western-based staff to offshore staff leasing, you can potentially cut your payroll by 70% or more. Or, you can exponentially increase the output of your staff by hiring more employees without raising your staff costs. Your new staff of offshore contact center agents is as good, or better, than any local staff, and at a fraction of the salary costs. See for yourself how our simplified pricing will instantly increase the bottom line of your business.
ContactCenter.com is the full, easy contact center staffing solution. We recruit the most qualified candidates for your business needs and give them the tools they need to do their jobs. You provide clear instructions to them on how to do their jobs, and our success together will grow.
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