Our seasoned American contact center management has expertise in 24/7 operation from recruitment to technological integration. While working with our highly qualified English-speaking staff, you will be assured that your team is solely dedicated to your company’s goal. All of our dedicated employees have signed non-compete agreements barring them from competing against you in the future. When you hire a team of ten workers, we provide you with your own personal dedicated team supervisor for free. Your dedicated supervisor is ultimately accountable for your satisfaction. You direct your instructions to your dedicated supervisor and he or she can delegate them to your team.

Whenever you need to meet your team in our Philippine offices you will be provided a condominium to stay in, complete with a house helper, and access to other business center facilities. You will also be assisted by a private assistant throughout your visit. ContactCenter.com gives personalized attention to you and your hired team, which maximizes your workforce’s potential.

According to various contact center consultants, Philippines is phenomenally emerging as a contact center hub for businesses from start ups to Fortune 1000. A literacy rate of 94%, a large pool of highly skilled English-speaking professionals: adept at producing and using medium to high technology equipment; known for their passion, ingenuity and integrity; not to mention the labor cost, are indeed the long-term advantages for the “Pearl of the Orient Seas”.

Philippines was an American colony for nearly 50 years and as a result has an undeniably western-influenced culture, an edge that the other contact center outsourcing destinations lacked. Filipino-American cultural compatibility enables the better service delivery not obtainable in other countries offering staff leasing.

English is a medium of instruction and language of communication in business, aside from that Filipinos are fond of watching Hollywood movies and American TV programs hence, are articulate in American English.

History tells us that Philippines is strategically located as a melting pot of East and West and has been a dynamic trading center since pre-colonial times. It is directly accessible to anywhere in the world and is a pleasant and safe environment for foreign businessmen to visit and interact with their team whenever required. Foreigners always describe Filipinos as friendly, warm, and welcoming anytime and under any circumstances

Major cities in the country can be equal to or greater than that of U.S. progressive cities minus the high standard of living and high labor cost. Our modern corporate offices are located in Makati city, the “Business Capital of the Philippines”, with access to unlimited bandwidth and advanced contact center technology.

Sleep well at night knowing that your work is being done half way around the world.Concentrate on your core businesses and enhance your position in the marketplace. Power your business with a Filipino leased team at ContactCenter.com.